Head of Operations (Regional)

Justin is an Operations Manager with over 12 years of experience in every area of hospitality working in both the branded and independent sectors. Most recently Justin has been responsible for various restaurant/stores openings and overseen operations in a number of different stores driving profit and managing and developing people, processes and compliance in the businesses he works for.

Before joining Department of Coffee and Social Affairs, Justin spent 8 years at Frankie Benny’s where he began life as a head chef before working his way up to Area Manager. Justin then went on to join Boston Tea Party, an independent food and coffee chain based in the South West as Bristol Operations Manager. During the 4 years he spent at Boston Tea Party, the business grew from 13 to 20 stores and Justin was involved in the growth and development in this period.  It was during this time that Justin developed his passion for coffee, realising it's not just a drink but a lifestyle and more importantly it's not the machine that makes coffee taste great, but the Barista behind the machine.

Justin lives in Bristol which has a vibrant independent food and coffee scene which led to his interest in all things food and drink, in particular influencing his passion for local and ethical sourcing.

Debora Soares